Returns Policy

Please note that we do not offer free returns . All return shipping is the responsibility of the customer. Any costs associated with returning products are the responsibility of the customer. If you wish to return a product, you will be required to pay for the shipping costs yourself. pay.

Returns
Is it possible to return my order?
Yes, this is possible. If you are not satisfied with the items you ordered, you have the possibility to return them within 14 days after receiving them.
In this case, the order must meet the following conditions:

The order still contains all the correct parts, components and the packaging has arrived exactly as the product. Normal treatment of the product is evident, breakage due to careless treatment is excluded. Products for which hygiene is important have been thoroughly cleaned before the return process begins. The product is found to be defective immediately upon receipt. We have the right to charge the customer for shipping costs. A return will be processed within 7 working days and if the conditions are met, the return will be officially confirmed within this period.

*We reserve the right to refuse returned items if we suspect the items have been used or damaged.*

How can I return my order?

If your order meets the above conditions, you must do the following to start the return process.

to start the return process.

Send an email to: GSMecon@outlook.com . Please make sure the email includes: Order number, Reason for return request, Photo of product in case of breakage, Customer's first name + last name , Customer's address.

We can then contact you and give you the return address. Never send the return to the sender, we will send you the correct address after you ask us. All returns must be sent to our warehouse in Asia. You, the customer, are responsible for the shipping costs of the return product.

STORMOBAU
The consumer has a right of withdrawal in accordance with the following provision if the consumer is a natural person entering into a legal transaction for purposes which are not predominantly related to his or her commercial, professional or vocational activity:

A. CANCELLATION CONDITIONS

Right of withdrawal.

The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier has received or accepted the last goods. Since we work with a fully automated system, orders are processed as soon as they are placed.
Therefore, we cannot interrupt the shipping process until delivery, so a refund is not possible after receipt of the goods. To exercise your right of withdrawal, you must inform us (Mecon Fashion) by means of a clear statement (e.g. by e-mail) of your decision to withdraw from this contract. The withdrawal is
completed when we have received the goods. The costs of returning the goods are borne by the buyer.

Registration for shipments in transit

As our goods are shipped from Asia, there may be longer transit times which are beyond our control. beyond our control. If the goods are already on their way to you, cancellation is not possible. Please
wait until you have received the goods and then return them to us. Of course, you can inform us of your cancellation in advance. In order to guarantee you the fastest possible return, we ask you to send us a shipping confirmation. confirmation.

Consequences of revocation

If you revoke this contract, we must reimburse to you all payments received from you, with the exception of the delivery costs (with the exception of supplementary costs resulting from the fact that you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive notification of your revocation of this contract and receipt of the goods. For this reimbursement we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this reimbursement.

The choice of delivery logistics requires the buyer to be responsible for the logistics method of customs clearance. The logistics method of customs clearance of the recipient cannot be used, otherwise the warehouse cannot receive the goods.

Repetition: All returns are at the customer's expense, including shipping costs. Please note that in most cases, returns must be sent to our headquarters in Asia. However, in specific cases, a different warehouse may be assigned for returning products.